amuseapp Insights
Enhance your museum management with amuseapp Insights, the data analysis and visitor satisfaction monitoring feature for your museum.
1. Dashboard
Instant access to key museum data
With the amuseapp Insights dashboard, you have access to all the essential data for advanced, optimized, and results-driven management. Insights allows you to collect, analyze, and leverage the most relevant data for your museum in a simple and intuitive way. Whether it’s daily visits, the languages spoken by your guests, or the most frequented points of interest, amuseapp Insights keeps everything under control.
An innovative and highly customizable dashboard
With the dashboard provided by amuseapp, museums can monitor every aspect of visits and improve audience interaction, increasing engagement and financial returns.
Discover how the new amuseapp Insights feature helps you:
- Optimize your visitors’ experience,
- Collect crucial data,
- Make strategic, informed decisions in real time.
What can you monitor with the new dashboard?
âś… Daily and weekly visits, with trends and comparisons to previous periods.
âś… Most commonly used languages, helping you better understand your international audience.
âś… Most visited points of interest, allowing you to optimize visitor routes and enhance their experience.
âś… Average visit duration, providing insights into audience engagement levels.
âś… Feedback and ratings, with end-of-visit survey responses.
âś… In-app purchases and donation trends, helping evaluate the effectiveness of monetization strategies.
Benefits of the amuseapp dashboard
- Real-time data: Access continuously updated metrics without waiting for weekly or monthly reports.
- Simple and clear visualization: Interactive, easy-to-read charts allow you to gather insights in seconds.
- Instant decision-making support: Quickly analyze data to adapt management and communication strategies.
- Advanced customization: Filter data by period, visitor type, and access channel (app or web app).
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2. Visitor Satisfaction
Know your audience and improve your offerings
The visitor feedback collection and satisfaction monitoring feature is the core of our platform.
How is visitor feedback collected?
During their visit to the cultural site, amuseapp invites visitors to complete a short, customizable, and quick survey. This enables museums to efficiently and accurately gather valuable visitor satisfaction data.
Benefits of feedback collection for museums
✅ Tailored questions: Customize surveys with specific questions about events, exhibitions, and services offered by your museum. This is not a standard questionnaire—it can be fully adapted to your museum’s needs and objectives!
âś… Collection methods: The survey is offered even to visitors who have completed at least 50% of the tour, not just those who finish their visit. This increases response rates.
âś… Final Call to Action: Encourage visitors to subscribe to your newsletter, receive a discount code for other museums, or take other actions that increase engagement.
âś… Total control over data: All collected information is easily accessible for optimizing museum management.
âś… Continuous improvement: Use visitor feedback to refine your offerings and achieve new levels of satisfaction.
âś… More targeted strategies: Analyze data to make informed decisions that increase engagement and revenue.
✅ Ongoing innovation: With regular updates, amuseapp continuously evolves to meet your museum’s needs.
âś… Always saved data: Even if a visitor does not complete all the questions, partial data is still recorded.
Start leveraging the full potential of amuseapp Insights
and take your museum management to a new level of efficiency and engagement.
Visitor feedback collection has never been easier and more effective.
With amuseapp’s insights, data analysis, and dashboard, you can refine marketing strategies, create personalized content, and continuously enhance the visitor experience—building a stronger connection with your audience.