Real-Time Virtual Guide Chat

In an increasingly multicultural world, creating content that suits everyone isn’t easy.

amuseapp includes a virtual tour guide that answers visitors’ questions, using your content and, if needed, supplementing it with filtered information from the web.

This helps visitors gain a deeper understanding of the exhibition.

What kinds of questions might a visitor ask?

  • Language clarification: a visitor might ask for the meaning of a specific word used in the description of an artwork.

  • Information about the artist: visitors may want to know more about the artist of a particular piece, such as their biography or other famous works.

  • Historical or cultural insights: visitors could ask for details about the historical context of a piece or curiosities about a specific artistic period.

Here’s an example of a chat between a Korean visitor and the virtual guide:

Hyun-woo: “Who is the Pope?”
Virtual guide: “The Pope is the bishop of Rome and the highest religious authority in the Catholic Church. He lives in Vatican City, a small independent city-state within Rome. The current Pope is Francis, who has been in office since 2013. His role is very important both religiously and politically on an international level. Would you like to know more about his role or about a specific aspect of the Vatican?”

Hyun-woo: “What is Vatican City?”
Virtual guide: “Vatican City is the smallest country in the world, completely surrounded by Rome. It is the seat of the Catholic Church and the Pope’s residence. It’s famous for St. Peter’s Basilica, the Vatican Museums, and the Sistine Chapel, where Michelangelo’s famous fresco is located. Many visitors come here to admire these artworks and the architecture. Would you like to learn more about any of these places?

Do you manage a cultural venue?

Start using amuseapp today

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