The Mining Park Museum of Abbadia San Salvatore revolutionizes the museum experience with amuseapp

How Technology Enhances the Visitor Experience and Management of the Mining Museum Park

The Mining Museum Park of Abbadia San Salvatore, located in the heart of Monte Amiata, has taken a major step toward the future of museum experiences. With the introduction of amuseapp, a platform powered by artificial intelligence, the museum now offers multilingual audio guides, enhancing visitor engagement and content management.

Innovation at the Intersection of Culture and Technology

The Mining Museum Park is renowned for its detailed reconstruction of local mining history. By integrating amuseapp’s audio guide, the museum has introduced four tour itineraries available in five languages: Italian, English, Spanish, German, and French. Thanks to dynamic and personalized storytelling powered by AI, visitors can explore every corner of the museum through engaging narratives, significantly enriching their cultural experience.

The guided tours lead visitors through three distinct spaces: the Clock Tower, the former Workshop, and the Level VII Gallery. Each area is enhanced with multimedia content that provides an immersive look at the mining extraction and processing phases while bringing to life the personal stories of the miners who shaped the region’s history.

Immersive Tours Enriched with Interactive Content

Each museum itinerary is designed to make the visit not only educational but also immersive. The audio guide allows visitors to enjoy an interactive experience that adapts to their pace and preferences. Thanks to amuseapp’s flexibility, content can be easily updated, ensuring that new exhibitions, special events, or programming changes are immediately available on the platform. This system keeps the Mining Museum Park constantly up to date, offering a dynamic and ever-evolving experience that goes beyond traditional audio guides.

An Event Marking a Significant Evolution

On February 26, 2025, the Mining Museum Park hosted an event dedicated to the official launch of the new audio guide. The event, held at the Multimedia Museum “The Places of Mercury” in the Man and Work Hall in Abbadia San Salvatore, featured Marco Da Rin Zanco, co-founder of amuseapp. During his presentation, Da Rin Zanco explored the role of artificial intelligence in creating cultural content and promoting museums. The event garnered significant interest from the local community and regional museums, with notable attendees including the city’s cultural affairs assessor and Carolina Taddei, coordinator of the Fondazione Musei Senesi.

The Future of Museums Is Digital

The adoption of amuseapp marks a new era for the Mining Museum Park of Abbadia San Salvatore, where technology merges with tradition to offer a truly unique visitor experience. By making the region’s mining heritage more accessible and engaging, amuseapp helps position the museum as a leading reference point for the preservation and promotion of Italy’s mining history, demonstrating how technology can serve culture.

amuseapp – The Digital Revolution for Cultural Institutions

amuseapp is more than just an audio guide—it’s an innovative digital platform that transforms visitor experiences and helps museums increase revenue.

• AI-powered personalized itineraries. Unlike traditional audio guides, amuseapp uses artificial intelligence to create customized routes tailored to different visitor needs: children, people with sensory disabilities, experts, students, and more.
• Accessibility in 30 languages. Currently, only 20% of museums offer content in more than two languages. With amuseapp, cultural institutions can overcome this barrier by automatically generating text and audio in 30 languages, making cultural heritage accessible to everyone, anywhere.
• Real-time virtual tour guide chatbot. A customized chatbot allows amuseapp to offer visitors a virtual guide that is always available, providing answers to their questions and enriching their museum experience.
• Simple and secure donation collection. With amuseapp, cultural institutions can easily and securely collect donations directly through the app.
• Visitor feedback for continuous improvement. amuseapp enables institutions to gather visitor insights on their experiences, providing valuable data to optimize museum services.
• Available as an app or web app. amuseapp’s web app allows visitors to access digital museum content without needing to download anything, while the mobile app offers an even more advanced and customizable experience.

One solution, multiple benefits. With amuseapp, cultural institutions can provide an innovative, inclusive, and interactive experience while improving their sustainability model.

Discover more about amuseapp.